Your organizational change effort has failed. Why? Did it have more to do with the technical side or the people side of the implementation? The people side, right? Yet, what did you spend most of your time planning for? Of course, the technical side. I’ve heard the same from hundreds of executives. We plan for the technical side but fail on the people side.
So what’s the solution? Total Project Management. Plan for the people side as rigorously as you do the technical side. That means making sure your people understand and buy into the what, why and how of change. Ensuring they are equipped, coached and supported to make the change happen. And that they feel valued – respected and understood.
Technical and people. Both are necessary. Neither is sufficient. Total Project Management.