I’ve been a two-foot driver since I was 16. And I don’t mean just when driving a standard. What I mean is when driving an automatic. One foot on the accelerator, one foot on the brake. ... Read More
As a consultant, I know that one thing clients want me to do when I assess their organizations is to tell them the uncomfortable truths. Where are they weak? Where are they vulnerable? What are they not doing that they should be doing? What are they doing ... Read More
Mixed messages kill. When you as a leader say one thing yet do another, it kills your credibility. It demotivates your people. And it undermines whatever you’re trying to achieve. ... Read More
Stuff happens. Things don’t always go according to plan. Situations change. That’s why there’s one trait I look for in every employee. Initiative. ... Read More
You and your team are developing your company’s strategy. Let’s imagine your primary goal is to improve customer retention. ... Read More
There are lots of reasons for not holding your people accountable for poor performance. It’s uncomfortable. It’s emotional. It takes time. It takes energy. The costs of holding your people accountable are significant. So what do you do? You procrastin ... Read More
Best practices. The activities and processes that correlate with success. You should want to migrate them throughout your organization to improve performance and accelerate change. ... Read More
Everyone does it. Every company I have ever consulted with – high-tech, low-tech, service, manufacturing, blue-collar, white-collar, whatever – takes on too much. Too many strategies, too many objectives, too many initiatives, too many projects, to ... Read More
All signs point to the “war for talent” dragging on. Low unemployment. Fewer people seeking permanent work. More employees jumping at the prospect of greener pastures. It’s a frustrating and discouraging time for many business leaders. ... Read More
Everyone says they’re committed. Everyone says they want to win. I’ve surveyed thousands of organizational leaders, asking them about their commitment to winning, however they define it. Their answers? “100% committed.” “All in.” “Failure ... Read More
