Right Focus 10.15.18 // Michael Canic

Developing Strategy? Focus on Two Types of Objectives

Developing Strategy? Focus on Two Types of Objectives

You and your team are developing your company’s strategy. Let’s imagine your primary goal is to improve customer retention. ... Read More


Right Focus 09.24.18 // Michael Canic

The #1 Mistake Every Company Makes When Strategic Planning

The #1 Mistake Every Company Makes When Strategic Planning

Everyone does it. Every company I have ever consulted with – high-tech, low-tech, service, manufacturing, blue-collar, white-collar, whatever – takes on too much. Too many strategies, too many objectives, too many initiatives, too many projects, to ... Read More


Right Focus 08.29.18 // Michael Canic

The 7 Most Important Questions to Ask Your Customers

The 7 Most Important Questions to Ask Your Customers

What should you want to know about your customers? Some would say, “As much as possible.” Others would say, “One thing: How likely is it they would recommend you?” So which is it: everything or one thing? ... Read More


Right Focus 07.30.18 // Michael Canic

Think You Know Your Customers? Attack Your Assumptions!

Think You Know Your Customers? Attack Your Assumptions!

Lease your beliefs, don’t own them. It’s something I often say to my clients. Why? When you own your beliefs you feel compelled to defend them, and keep defending them, when they come under attack. When you lease your beliefs, it means they’re subje ... Read More


Right Focus 07.23.18 // Michael Canic

How Measurement Can Cause You to Fail

How Measurement Can Cause You to Fail

I’m going to open a proverbial “can of worms.” I want to deal with a topic that is critically important to business yet poorly understood. A topic for which we have much appreciation but little interest. ... Read More


Right Focus 06.25.18 // Michael Canic

How Success Can Lead to Failure Can Lead to Success

How Success Can Lead to Failure Can Lead to Success

It’s been said that nothing fails like success. Because success provides the fertile soil in which complacency and arrogance can take root. We become complacent when we extrapolate our present success into the future and assume we will always be success ... Read More


Right Focus 05.14.18 // Michael Canic

Why Strategic Leaders are Like Scientists (no, really)

When we think of strategic leaders, the image of a scientist – someone in a white lab coat with thick glasses holding a test tube – is not what comes to mind. Yet, surprisingly, strategic leaders are very much like scientists. Here’s how: ... Read More


Right Focus 05.07.18 // Michael Canic

Don’t Fix Culture, Fix What Drives Culture

Early into a new client engagement it’s not unusual for the CEO to say to me, “We need to fix our culture.” I understand the concern. After all, many studies have shown that culture is strongly associated with business performance and results. ... Read More


Right Focus 04.16.18 // Michael Canic

Why You Should Beware of Soundbite Leadership Lessons

Why You Should Beware of Soundbite Leadership Lessons

Reflecting our ever-shortening attention span, publications are increasingly doling out leadership lessons in the form of soundbites. A recent Fast Company article distilled 32 such lessons from 32 business leaders, founders, and artists (artists?) in res ... Read More


Right Focus 03.19.18 // Michael Canic

The #1 Reason Why Committed and Capable Leaders Fail

The #1 Reason Why Committed and Capable Leaders Fail

Whenever I’m speaking with a prospective client – typically a CEO of a mid-market organization – I want to determine several things. First, is the person truly committed to making strategy happen? Is it a must-do or merely a nice-to-do? Next, is the ... Read More

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Michael Canic

Michael has posted a weekly blog on Making Strategy Happen for over 5 years. (Well, he did miss one on New Year’s Eve 2012 that we won’t talk about!)

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