Right Environment 10.01.18 // Michael Canic

Why You Should Focus On Worst Practices As Well As Best Practices

Why You Should Focus On Worst Practices As Well As Best Practices

Best practices. The activities and processes that correlate with success. You should want to migrate them throughout your organization to improve performance and accelerate change. ... Read More


Right Environment 09.04.18 // Michael Canic

The Secret to Being an Outstanding Communicator

The Secret to Being an Outstanding Communicator

Every organization struggles with it. Employees want more of it. Managers are unsure how to best do it. Communications. One word with many meanings that is the source of endless misunderstandings. ... Read More


Right Environment 08.06.18 // Michael Canic

How to Be 100% Present in a Distracted World … and Why

How to Be 100% Present in a Distracted World

You’re constantly under siege. Rings, pings, buzzes and alerts – the barrage of information and communications is never-ending. Is it any wonder that, like all of us, you’re prone to distraction? ... Read More


Right Environment 07.16.18 // Michael Canic

How “Management by Questioning” (MBQ) Can Build Engagement

How “Management by Questioning” (MBQ) Can Build Engagement

If there’s one management practice I absolutely love, it’s Management by Questioning (MBQ). What is MBQ? It’s the use of questions to promote thinking, learning and independence, to convey that you value people, and to help build a culture of engage ... Read More


Right Environment 06.11.18 // Michael Canic

How Not to Think About Organizational Culture

How Not to Think About Organizational Culture

I’m a proponent of vibrant organizational cultures. I’ve seen how culture can help drive, or undermine, a company’s success. And I’ve learned how a culture can be transformed to achieve this. ... Read More


Right Environment 06.04.18 // Michael Canic

How to Deliver a Better than Exceptional Experience

You go out for dinner. You might have a very good experience. You might have a great experience. And if you're lucky, you'll have an experience that is even better than exceptional. ... Read More


Right Environment 04.09.18 // Michael Canic

Why Feedback is Like Gold

Why Feedback is Like Gold

As a leader, you need your team to not only perform but to improve over time. Why? Because today’s performance won’t meet tomorrow’s expectations. Competitors get tougher, customers want more – the bar is continually being raised. ... Read More


Right Environment 03.12.18 // Michael Canic

What This World-Renowned Investor Loves About Failure

What This World-Renowned Investor Loves About Failure

I’m listening to the audiobook, Principles, by celebrated investment manager Ray Dalio. Over the course of 40 years Dalio built his company, Bridgewater Associates, into what Fortune has called the 5th most important private company in the U.S. ... Read More


Right Environment 02.12.18 // Michael Canic

To Be a Great Manager You Have To Be a Great Coach

Closeup side view of group of software developers working late at IT office. There are three people gathered around two dual display computers. Back lit through large office window.

There is a subtle yet significant difference in the mindset of coaches - athletic coaches to be specific - versus managers. ... Read More


Right Environment 01.22.18 // Michael Canic

How to Create “Moments” that Matter

How to Create “Moments” that Matter

If you ask customers to evaluate a service experience, they don’t consider each element of the experience and then average them out to come up with a summary impression. Instead, what they remember are the peaks and the pits – the exceptional highs an ... Read More

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Michael Canic

Michael has posted a weekly blog on Making Strategy Happen for over 5 years. (Well, he did miss one on New Year’s Eve 2012 that we won’t talk about!)

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