What You Do is Not as Important as What They Experience
Many leaders do it. Because it’s so easy to do. They only see things through their own eyes. ... Read More
How To Be Right Without Making Others Wrong
You’re right and they’re wrong. And you know it. But if you tell someone they’re wrong or argue about why you’re right, then you’ll likely antagonize them. Cause them to be further entrenched in their position. Or even damage the relationship ... Read More
The Five Best Ways to Retain Employees
As if finding talented workers isn’t enough of a challenge today, you have to be increasingly diligent to keep them from walking out the back door. Retention is becoming tougher. What can you do? ... Read More
Why You Want to Reward For More Than Just Results
Carol Dweck is a Stanford Psychologies who studies human motivation and achievement. At the heart of her thinking is the idea that there are two mindsets – a fixed mindset and a growth mindset. Dweck’s view is that the mindset we adopt fundamentally s ... Read More
3 Truths About How People Process Change
A lot has been written about change. Unfortunately, much of it by people who haven’t been immersed in the many nuances of planning and implementing change. ... Read More
How Mixed Messages Undermine Your Leadership
Mixed messages kill. When you as a leader say one thing yet do another, it kills your credibility. It demotivates your people. And it undermines whatever you’re trying to achieve. ... Read More
Why You Should Focus On Worst Practices As Well As Best Practices
Best practices. The activities and processes that correlate with success. You should want to migrate them throughout your organization to improve performance and accelerate change. ... Read More
The Secret to Being an Outstanding Communicator
Every organization struggles with it. Employees want more of it. Managers are unsure how to best do it. Communications. One word with many meanings that is the source of endless misunderstandings. ... Read More
How to Be 100% Present in a Distracted World … and Why
You’re constantly under siege. Rings, pings, buzzes and alerts – the barrage of information and communications is never-ending. Is it any wonder that, like all of us, you’re prone to distraction? ... Read More
How “Management by Questioning” (MBQ) Can Build Engagement
If there’s one management practice I absolutely love, it’s Management by Questioning (MBQ). What is MBQ? It’s the use of questions to promote thinking, learning and independence, to convey that you value people, and to help build a culture of engage ... Read More
